Water damage at home is stressful. We help Houston homeowners and renters connect with participating professionals who restore residential properties.
Understanding the problem
Residential water damage affects living spaces, belongings and daily life. Professionals can help with drying, cleanup and planning repairs.
Common causes and warning signs
- Plumbing leaks
- Appliance failures
- Storms and flooding
- AC overflows
Services a participating professional may provide
Depending on the situation, a participating residential water damage restoration professional may offer inspection and moisture mapping, water extraction, removal of damaged materials, structural drying, cleaning and sanitizing, and help documenting the loss. Exact services vary by contractor and are confirmed directly with them.
Typical professional restoration process
- 1.Inspection & assessment. The professional identifies the water source, category of water and extent of damage, often using moisture meters and thermal imaging.
- 2.Water extraction. Standing and absorbed water is removed using pumps and extraction equipment.
- 3.Removal of unsalvageable materials. Materials that cannot be dried or are contaminated may be removed.
- 4.Drying & dehumidification. Air movers and dehumidifiers dry the structure while moisture levels are monitored.
- 5.Cleaning & sanitizing. Affected surfaces are cleaned, and sanitized when appropriate.
- 6.Repairs & restoration. Repairs are discussed and planned once the structure is dry.
Get professional help right away if:
- Your home is not livable
- Water is spreading
- Sewage is involved
- Mold is developing
Houston-specific considerations
Houston has a wide mix of slab homes, pier-and-beam homes and townhomes, each affected by water differently.
Insurance documentation
Before cleanup begins, safely photograph the damage and the source, note the date and time you discovered it, and keep receipts for any emergency expenses. Coverage depends on your policy and the cause of loss — we can't promise coverage or claim outcomes. See our insurance documentation guide.
Frequently asked questions
I rent — can I request help?+
Yes, but notify your landlord or property manager, as they're usually responsible for the structure.
Do I need to leave my home?+
It depends on the damage. Contaminated water or extensive work may require temporary relocation.